Last updated: October 7, 2026
Because OrganizeX includes a free preview that lets you test every feature on your own files before purchasing, all sales are generally final.
However, we will issue a full refund within 14 days of purchase if:
- The license has not been activated, or
- You experience a technical issue that prevents OrganizeX from working on your PC, and our support team is unable to resolve it.
To request a refund, contact us at info@datalumex.net with your purchase email and license key. Approved refunds are processed through the original payment method, and the license is deactivated.
Refunds are not available for change of mind after activation, or for licenses that have been transferred to another device.